Service Desk
  1. Service Desk
  2. Cloudrexx Support

Cloudrexx Support

  • Störung melden

Unterstützt von Jira Service Management
{"xsrfToken":"4fc57de92200a2f2f49543329242420d9cce9d94_lout","branding":{"id":"5","key":"clxsc","name":"Cloudrexx Support","portalBaseUrl":"/servicedesk/customer/portal/5"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/c1559fa9-1d26-4d76-9328-c439a72c5c9f/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0YzBiZDdkYS1jMDQwLTQ4YjctYTlkZC01NWM3MzQ2YjM1OGIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmMxNTU5ZmE5LTFkMjYtNGQ3Ni05MzI4LWM0MzlhNzJjNWM5ZiI6WyJyZWFkIl19LCJleHAiOjE3NDczNjEwMzQsIm5iZiI6MTc0NzM2MDQzNH0.ol6TpGCb-QrsIicO2cSDNGYkXcUhU3pTwrvSg0tMMqE&client=4c0bd7da-c040-48b7-a9dd-55c7346b358b&mode=fit","logoId":"c1559fa9-1d26-4d76-9328-c439a72c5c9f","isLogoAvailable":true,"helpCenterTitle":"Willkommen beim Cloudrexx Service Desk","sharedPortalName":"Service Desk","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"de-DE":{"helpCenterTitle":"Willkommen beim Cloudrexx Service Desk","sharedPortalName":"Service Desk","localeDisplayName":"Deutsch (Deutschland)"},"en-US":{"localeDisplayName":"Englisch (Vereinigte Staaten)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"de-DE","userLanguageTag":"de-DE","portalThemeColor":"#0469b2","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file//image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0YzBiZDdkYS1jMDQwLTQ4YjctYTlkZC01NWM3MzQ2YjM1OGIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOiI6WyJyZWFkIl19LCJleHAiOjE3NDczNjEwMzQsIm5iZiI6MTc0NzM2MDQzNH0.O7l_lkMaZhmft7wPLQ3wAPcPuArcGJa0VmC_0pcQj40&client=4c0bd7da-c040-48b7-a9dd-55c7346b358b&height=300&mode=fit","bannerMediaApiFileId":"","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"5","key":"clxsc","projectId":11906,"serviceDeskId":5,"name":"Cloudrexx Support","description":"","portalBaseUrl":"/servicedesk/customer/portal/5","reqTypes":[{"id":"37","name":"Störung melden","descriptionHtml":"","callToAction":"Störung melden","introHtml":"","icon":12423,"iconUrl":"https://cloudrexx.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12423","groups":[12],"key":""},{"id":"33","name":"Anfrage per E-Mail","descriptionHtml":"","callToAction":"Anfrage per E-Mail","introHtml":"<p>Anfrage von Ihrem E-Mail-Support-Kanal erhalten.</p>","icon":12426,"iconUrl":"https://cloudrexx.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12426","groups":[],"key":""},{"id":"96","name":"Spam","descriptionHtml":"","callToAction":"Spam","introHtml":"","icon":12511,"iconUrl":"https://cloudrexx.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12511","groups":[],"key":""}],"reqGroups":[{"id":12,"name":"Notfall"}],"orderMapping":{"12":[37]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"58bf15da-73c1-30af-bbce-37ff1f08eaa5","appLinkName":"System Confluence","appLinkUrl":"https://cloudrexx.atlassian.net/wiki","spaceKey":"HELP","spaceName":"Support Portal","spaceUrl":"https://cloudrexx.atlassian.net/wiki/spaces/HELP","isServer":false},"labels":[],"projectKey":"HELP","serviceDeskId":5,"kbLinkDomainURLs":["https://cloudrexx.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":5,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"HELP","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"Deutsch (Deutschland)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0YzBiZDdkYS1jMDQwLTQ4YjctYTlkZC01NWM3MzQ2YjM1OGIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMTkwNiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDczNjE2MzQsIm5iZiI6MTc0NzM2MDQzNH0.s-msYv0DpLLX-gGqRBiBdkoFdaoNyY8vUfZ_l8xtfjc","targetCollection":"upload-project-11906","endpointUrl":"https://api.media.atlassian.com","clientId":"4c0bd7da-c040-48b7-a9dd-55c7346b358b","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"sharedPortal":{"name":"Service Desk","description":"<p>Willkommen in der Hilfe: Wir helfen Ihnen weiter! Erstellen Sie mithilfe der bereitgestellten Optionen eine Anfrage.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://cloudrexx.atlassian.net/wiki","kbLinkDomainURLs":["https://cloudrexx.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=cloudrexx","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"4fc57de92200a2f2f49543329242420d9cce9d94_lout","baseUrl":"https://cloudrexx.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://cloudrexx.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"52428800","gravatarEnabled":false,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["Januar","Februar","März","April","Mai","Juni","Juli","August","September","Oktober","November","Dezember"],"monthsShort":["Jan","Feb","Mär","Apr","Mai","Jun","Jul","Aug","Sep","Okt","Nov","Dez"],"weekdaysShort":["So","Mo","Di","Mi","Do","Fr","Sa"],"weekdays":["Sonntag","Montag","Dienstag","Mittwoch","Donnerstag","Freitag","Samstag"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"4c0bd7da-c040-48b7-a9dd-55c7346b358b","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"2a96f880c0a3414eb17936277fbedd48","siteDefaultLanguageTag":"de-DE","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}