{"xsrfToken":"4adba7a45aed4fc3f8accf3ddb24d0120747be97_lout","branding":{"id":"5","key":"clxsc","name":"Anfrage einreichen","portalBaseUrl":"/servicedesk/customer/portal/5","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/5/12","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#999999","headerLinkHoverBGColor":"#999999","headerBadgeColor":"#999999"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/c1559fa9-1d26-4d76-9328-c439a72c5c9f/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0YzBiZDdkYS1jMDQwLTQ4YjctYTlkZC01NWM3MzQ2YjM1OGIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmMxNTU5ZmE5LTFkMjYtNGQ3Ni05MzI4LWM0MzlhNzJjNWM5ZiI6WyJyZWFkIl19LCJleHAiOjE3MzIxODk4NTQsIm5iZiI6MTczMjE4OTI1NH0.MWnIqsNzKkzftpsjB8a5OMB35xvv-l0whPTLJHFpmBU&client=4c0bd7da-c040-48b7-a9dd-55c7346b358b&mode=fit","logoId":"c1559fa9-1d26-4d76-9328-c439a72c5c9f","isLogoAvailable":true,"helpCenterTitle":"Willkommen beim Cloudrexx Service Desk","sharedPortalName":"Service Desk","userInitialAnnouncementMessageWiki":"<p>Hier geht's zum <a href=\"https://cloudrexx.atlassian.net/wiki/spaces/HELP/overview\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Help Center</a>. Um zum <a href=\"https://bugs.cloudrexx.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Issue Tracker</a> zu gelangen, müssen Sie sich oben rechts zuerst <em>ausloggen</em>.</p>","translations":{"de-DE":{"helpCenterTitle":"Willkommen beim Cloudrexx Service Desk","sharedPortalName":"Service Desk","announcementMessage":"Hier geht's zum [Help Center|https://cloudrexx.atlassian.net/wiki/spaces/HELP/overview]. Um zum [Issue Tracker|https://bugs.cloudrexx.com] zu gelangen, müssen Sie sich oben rechts zuerst _ausloggen_.","localeDisplayName":"Deutsch (Deutschland)"},"en-US":{"helpCenterTitle":"Welcome to Cloudrexx Service Desk","sharedPortalName":"Service Desk","announcementMessage":"Follow this link to the [Help Center|https://cloudrexx.atlassian.net/wiki/spaces/HELP/overview]. To access the [Issue Tracker|https://bugs.cloudrexx.com] you first have to _Log out_ (click on your profile icon in the top right corner).","localeDisplayName":"Englisch (Vereinigte Staaten)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"de-DE","userLanguageTag":"de-DE","portalThemeColor":"#0068b1","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false},"portal":{"id":"5","key":"clxsc","projectId":11906,"serviceDeskId":5,"name":"Anfrage einreichen","description":"","portalBaseUrl":"/servicedesk/customer/portal/5","onlyPortal":true,"reqTypes":[{"id":"81","name":"Daten (Export, Import)","descriptionHtml":"<p>Haben Sie grössere Mengen an Daten für einen Import? Sie wünschen einen Datenexport Ihrer Cloudrexx Website? Wir kommen Ihrem Wunsch nach und unterstützen Sie bei Ihrem Anliegen.</p>","callToAction":"Daten (Export, Import)","introHtml":"<p>Ich möchte Daten meiner Cloudrexx Website exportieren oder importieren.</p>","icon":12444,"iconUrl":"https://cloudrexx.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12444","groups":[24],"key":""},{"id":"35","name":"Fehler melden","descriptionHtml":"<p>Beschreiben Sie im untenstehenden Formular genau, wie der Fehler nachvollzogen werden kann.</p>","callToAction":"Fehler melden","introHtml":"<p>Ich möchte einen Fehler oder ein Problem melden.</p>","icon":12410,"iconUrl":"https://cloudrexx.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12410","groups":[9],"key":""},{"id":"84","name":"Produkt- und Anwendungsschulung","descriptionHtml":"<p>Ihre Anfrage geschieht unverbindlich. Wir werden Sie im Anschluss kontaktieren, um die Details zu besprechen.</p>","callToAction":"Produkt- und Anwendungsschulung","introHtml":"<p>Ich wünsche eine Schulung durch ein Mitglied aus dem Cloudrexx Team.</p>","icon":12416,"iconUrl":"https://cloudrexx.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12416","groups":[24],"key":""},{"id":"78","name":"Review (App, Website, Theme)","descriptionHtml":"<p>Sie möchten einen Check Ihrer Website oder Ihres Themes? Wir prüfen unter anderem die allgemeinen Einstellungen, die SEO-Einstellungen sowie die korrekte Anwendung aller nötigen Platzhalter. Ausserdem geben wir Ihnen eine Empfehlung zum Aufbau und der Performance ab.</p>\n<p>Sie haben eine Cloudrexx App entwickelt und möchten diese auf unserer Cloud-Infrastruktur betreiben lassen? Gerne prüfen wir, ob diese <a href=\"https://wiki.cloudrexx.com/Development_Guidelines\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">die Anforderungen für den sicheren und stabilen Betrieb</a> auf unserer Cloud-Infrastruktur erfüllt.</p>","callToAction":"Review (App, Website, Theme)","introHtml":"<p>Ich wünsche eine Prüfung meiner App, der neuen Website oder eines Themes durch das Cloudrexx Team.</p>","icon":12413,"iconUrl":"https://cloudrexx.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12413","groups":[24],"key":""},{"id":"37","name":"Störung melden","descriptionHtml":"","callToAction":"Störung melden","introHtml":"<p>Störungen oder Notfälle auf der Cloudrexx-Plattform melden.</p>","icon":12423,"iconUrl":"https://cloudrexx.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12423","groups":[12],"key":""},{"id":"34","name":"Supportanfrage erfassen","descriptionHtml":"","callToAction":"Supportanfrage erfassen","introHtml":"<p>Ich habe eine allgemeine Frage zum Produkt oder benötige Hilfe bei der Verwendung von Cloudrexx.</p>","icon":12400,"iconUrl":"https://cloudrexx.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12400","groups":[9],"key":""},{"id":"36","name":"Verbesserungen vorschlagen","descriptionHtml":"","callToAction":"Verbesserungen vorschlagen","introHtml":"<p>Ich habe eine Idee oder einen Verbesserungsvorschlag.</p>","icon":12432,"iconUrl":"https://cloudrexx.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12432","groups":[9],"key":""},{"id":"33","name":"Anfrage per E-Mail","descriptionHtml":"","callToAction":"Anfrage per E-Mail","introHtml":"<p>Anfrage von Ihrem E-Mail-Support-Kanal erhalten.</p>","icon":12426,"iconUrl":"https://cloudrexx.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12426","groups":[],"key":""},{"id":"96","name":"Spam","descriptionHtml":"","callToAction":"Spam","introHtml":"","icon":12511,"iconUrl":"https://cloudrexx.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12511","groups":[],"key":""}],"reqGroups":[{"id":9,"name":"Support"},{"id":12,"name":"Notfälle, Störungen"},{"id":24,"name":"Professionelle Leistungen"}],"orderMapping":{"10":[35],"12":[37],"11":[36],"9":[34,35,36],"24":[84,81,78]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"58bf15da-73c1-30af-bbce-37ff1f08eaa5","appLinkName":"System Confluence","appLinkUrl":"https://cloudrexx.atlassian.net/wiki","spaceKey":"HELP","spaceName":"Support Portal","spaceUrl":"https://cloudrexx.atlassian.net/wiki/spaces/HELP","isServer":false},"labels":[],"projectKey":"HELP","serviceDeskId":5,"kbLinkDomainURLs":["https://cloudrexx.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":5,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"HELP","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"Deutsch (Deutschland)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0YzBiZDdkYS1jMDQwLTQ4YjctYTlkZC01NWM3MzQ2YjM1OGIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMTkwNiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzIxOTA0NTQsIm5iZiI6MTczMjE4OTI1NH0.jU69BawHH_3npUn4HFAEq5l2flFhReLzPZh7BA8DoE8","targetCollection":"upload-project-11906","endpointUrl":"https://api.media.atlassian.com","clientId":"4c0bd7da-c040-48b7-a9dd-55c7346b358b","tokenDurationInMins":20}},"sharedPortal":{"name":"Service Desk","description":"<p>Willkommen in der Hilfe: Wir helfen Ihnen weiter! Erstellen Sie mithilfe der bereitgestellten Optionen eine Anfrage.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://cloudrexx.atlassian.net/wiki","kbLinkDomainURLs":["https://cloudrexx.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=cloudrexx","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"4adba7a45aed4fc3f8accf3ddb24d0120747be97_lout","baseUrl":"https://cloudrexx.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://cloudrexx.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"52428800","gravatarEnabled":false,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["Januar","Februar","März","April","Mai","Juni","Juli","August","September","Oktober","November","Dezember"],"monthsShort":["Jan","Feb","Mär","Apr","Mai","Jun","Jul","Aug","Sep","Okt","Nov","Dez"],"weekdaysShort":["So","Mo","Di","Mi","Do","Fr","Sa"],"weekdays":["Sonntag","Montag","Dienstag","Mittwoch","Donnerstag","Freitag","Samstag"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"4c0bd7da-c040-48b7-a9dd-55c7346b358b","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"311664ea6ee74b55a255d93f822a837d","siteDefaultLanguageTag":"de-DE","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}